Success Story – Legal Case

PROBLEM A law firm relied upon MFPs to scan and send files to folders without a consistent document management protocol. This resulted in frequently lost or misplaced files.

SOLUTION Implemented a document workflow system using DMConnect and PinPoint Scan. These business apps connect the MFPs to the current document management system, streamlining storage and filing.

BACK STORY DMConnect would connect the multi-functional printers to the firm’s current document management system; it would also facilitate a folder hierarchy and naming convention for simplified storage and filing. PinPoint Scan would allow employees to scan documents to their PCs or Macs with a secured PIN directly from their network connected MFP, allowing for secure access to folders as well as easy document retrieval at their desktop. The dealer set DMConnect to offer two folder trees, and to prompt the user for client and document names. The dealer also added a keyboard to use at the MFP to help speed data entry. PinPoint Scan was setup to provide PIN based access to management specific folders on their PC or Mac. The firm’s employees immediately found the new system easy to use. They sent new documents as well as archived paperwork to the proper folders—with a consistent naming protocol. The files could now be retrieved more effectively, and thanks to PinPoint Scan, management had secure access to their specific files.

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At Capital Office Products, we help your business do business. While we are based out of Columbia, South Carolina, we provide the latest technology in Copystar, Kyocera, and Okidata office equipment for companies all over the country.

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